When I select a video it does not play- all I see is code on the screen.

Please download the latest version of Internet Explorer.

The video appears to download, but I cannot see or hear the video.

Please download the latest version of Windows Media Player 10 .

I cannot see the image playing right away.

Unfortunately, there are many points between our server and your computer that might be slowing the process down. For this reason, viewing times vary. Thank you for your patience.